Shipping Policy

At Geedup Clothing – AUSTRALIA, accessible from geedsupclothing.com, we are committed to providing a transparent, reliable, and smooth shipping experience across Australia and worldwide. Please review our shipping policy below to understand processing times, shipping options, rates, and tracking procedures.

1. Order Processing & Cut-Off Time

Order Cut-Off Time: 5:00 PM (AEST) (Monday – Friday)
Handling Time: All orders are processed, packed, and dispatched within 1 to 3 business days (Monday – Friday).
Non-Shipping Days: Orders placed on weekends, Australian public holidays, or after the daily cut-off time will be processed on the following business day.

2. Shipping Options, Delivery Times & Rates (Australia)

We offer reliable standard and fast express shipping options across Australia through trusted local carriers (such as Australia Post).

Standard Shipping: 7 to 14 business days | FREE on all orders Australia-wide
Fast Express Shipping: 5 to 10 business days | Flat Rate: $9.99 AUD

Note: Delivery times may take slightly longer for regional or remote areas in Western Australia and Northern Territory.

3. Order Tracking

Once your package is dispatched, you will receive an automated shipping confirmation email containing your tracking number and tracking link. Please allow 24 to 48 hours for the tracking details to update on the carrier’s system.

4. Shipping Address & Modifications

Customers are responsible for providing complete and accurate delivery details at checkout. If you notice an error in your address, please contact us immediately at [email protected]. Once an order has been dispatched, address modifications may no longer be possible.

5. Damaged, Lost, or Stolen Packages

Damaged Items: If your order arrives damaged, please report it within 48 hours of delivery by emailing clear photos of the damaged product and outer packaging to [email protected].
Lost Packages: If your tracking link shows no progress for an extended period, contact our customer support team so we can open an investigation with the delivery courier.

6. Customs, Duties & Taxes (International Orders)

For orders shipped outside of Australia, any applicable import duties, customs taxes, or clearance fees are determined by the destination country’s customs authority and are the sole responsibility of the customer.